Order Information
Physical and Electronic options
When you request your transcript from Parchment, you have the option to send your transcript electronically or hard copy.
Academic Record Review Hold
You may see an Academic Record Review hold when placing your order or when looking at your holds in Workday. This hold was placed due to some data conversion issues when we moved from AccessPlus to Workday. We will remove this hold after you place a transcript order and send your transcript afterward- no action from you is needed.
In-person pick-up
We do not offer the ability for students to pick up their transcript in our office at this time.
End of semester grades and degrees
Grades are available on transcripts the day after the final grade submit deadline. Degrees are available on transcripts approximately three weeks after the end of the semester. On the order form you may select to process now, hold for grades, or hold for degrees.
Processing times
Orders usually process within 1-2 business days of placing your order. Transcripts that are being sent via domestic mail usually allow up to 15 business days for domestic mail delivery and 30 for international mail delivery.
Third parties
Due to FERPA, The Office of the Registrar cannot release a student’s transcript to a third party without the student's permission. The student themself will need to order their transcript from Parchment and have it sent as a secure PDF or via physical mail to the third party.
Third parties may request a transcript on behalf of a student with a signed consent form.
Holds
You will need to resolve any transcript release holds on your account prior to ordering your transcript. To view any active holds on your account, login to Workday and go to your Academics Dashboard. Scroll down to the ‘My Holds’ section to see any holds that may be on your account. Click on a hold to see resolution instructions.
Transcripts from other institutions
Iowa State University cannot provide transcripts from other institutions you may have attended. If transcripts are needed from those institutions, you will need to order from them directly.
Explaining your transcript
If you are uncertain what something means on the official transcript, please reference the legend that accompanies each transcript. This legend is printed on an additional sheet of paper that explains the codes, grading basses, and course information that is viewable on the transcript.
Attachments
Attachments may be uploaded within the order form to be sent with transcripts. Approved attachments include transcript tracking and matching forms and documents verified by the Office of the Registrar. Other documents, such as resumes or transcripts from other institutions, must be sent under separate cover.
Name changes
Transcripts will display your legal name only. If you are a currently enrolled student and need to update your name, you may update your name in Workday. Please reference this page for directions.
